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One of the challenges of owning office equipment is troubleshooting problems before you call for service. For example, if your office copier is producing copies that have black lines interrupting the document, you may be wondering how you can get rid of them. The first step is to identify the source of hte problem. Here are a few things you should check to try to narrow down the issue before you reach out to an office equipment technician.
Check The Original Closely
Sometimes the lines you see on the photocopy are actually amplified marks from the original document. You may not have noticed them and may need to look at the document itself in really good light to see it. If there are any faint marks on the original, it's likely that the marks you're seeing were just intensified in the copy process. You can minimize this effect by adjusting the brightness and contrast on the copier itself.
Clean The Copier Glass
Start by cleaning the top surface of the copier glass. You can use a commercial glass cleaner, but make sure you choose one that has no ammonia in it. Use a lint-free cloth to wipe the surface, and make sure it's soft enough that it won't scratch it. This should get rid of any hard-to-see debris on the surface of the glass that could be magnified by the copy process.
While you're cleaning the glass, lift the copier top and clean the underside of the glass as well. Spray the cloth with the glass cleaner so you don't get cleaner inside the copier, then wipe the glass with the cloth. If there's any dust or debris under the glass, this will eliminate it.
Brush Out The Document Feeder
If there's any dirt settled into the crevices of the document feeder, that dirt could transfer onto an original document during copying. Since it doesn't take much to make a marked difference on the reproduction, you'll want to make sure the feeder is clean. Use a small brush to sweep the intake of the document feeder.
Check The Toner And Print Path
Another common reason for black marks on a copy is errant toner distribution throughout the copier. Copier toner is a fine powder. That means it can easily seep into small corners and spaces. Places like the transfer drum, fuser, and rollers can all pick up toner dust.
You'll want to open up the copier and inspect the entire path for any residual toner. In addition, check the toner waste collector. It should sit just under the copier's print path. Slide the container out and dump the waste toner. If it's full, it can overflow into the printer space and cause those lines too.
No matter what the source of the marks, you may still want to have a copier technician or an office equipment specialist help you clean the whole copier on a regular basis.Share